Returns & Exchanges
RETURNS AND EXCHANGES:
Riah DIY does accept exchanges within a 3 day time frame from which each order is delivered. Exchanges will be honored no later than a week after the order had been delivered.
Please allow up to 4 days for a return to process before your new order is shipped back out to you.
If you've purchased an item and it is unavailable, you will receive store credit for any items purchased that are unavailable.
Most of the time when people request refunds, we have already purchased everything we need to produce the order.
There are ABSOLUTELY NO returns/cancellations/exchanges on custom items, bathing suits, underwear, bodysuits/leotards, and certain headwear.
"CUSTOM" Includes any items that are custom made with names, dates, photos etc.
Please contact us if you have any problems with your order.
All customers are responsible for reading the shop policies and will not be held responsible for incorrect sizes, lengths or words because you didn't read the items descriptions.
If you don't know please do not hesitate to email us and ask questions.
Riahdiy@gmail.comIf placing an order for any custom item that includes your own name/words, we ask that you PLEASE make sure that all spelling, names, dates, and colors are correct. Multifaced Luxuries does exactly as told in the notes box and will not ask any questions after orders are placed for a custom order.
The time we need to prepare a custom order for shipping varies. For details, see individual items.